Service Cloud Study Buddy

All Pi-TaP Classes are Free to Participants

Participants must complete an application & interview

Pi-TaP Salesforce Field Service Lightnin

Description:

Pi-TaP, in partnership with Salesforce is offering a 2 Day Refresher course that is designed to help you review and prepare to take the Service Cloud Consultant exam.

The topics include all of the heavily weighted sections, including : Industry Knowledge, Implementation Strategies, Service Cloud Solutions, Service Console, Knowledge, Interactive Channels and Case Management All sections are taught by Salesforce staff and other subject matter experts.

Entry Requirements:

Salesforce Admin Certification Required. Prior experience in a Salesforce Service Cloud Class or online workshop.

Course Information:

Fall 2021