Service Cloud Study Buddy
All Pi-TaP Classes are Free to Participants
Participants must complete an application & interview
Pi-TaP, in partnership with Salesforce is offering a 2 Day Refresher course that is designed to help you review and prepare to take the Service Cloud Consultant exam.
The topics include all of the heavily weighted sections, including : Industry Knowledge, Implementation Strategies, Service Cloud Solutions, Service Console, Knowledge, Interactive Channels and Case Management All sections are taught by Salesforce staff and other subject matter experts.
Salesforce Admin Certification Required. Prior experience in a Salesforce Service Cloud Class or online workshop.